Ms. Contreras is utterly professional, extremely knowledgeable and very warm. She is easy to work with, and has a deep knowledge of the market in NH. She was unfailingly patient and good-humored throughout our dealings -- which is not always easy when banks and other parties don't hold up their end of the process. She is also well acquainted with local services of all kinds, so is especially helpful if clients are new to the area. She is also very articulate and detail-oriented, so her calls, emails and in-person meetings are reassuring and reliable.